Contacting suppliers

Contacting suppliers

We continue our endeavor to source for products from China. Previously we were able to narrow down to a few suppliers. Today, we will contact each of the suppliers. Chinese are very serious about business. Its important to create trust and respect from the word go. Unlike convectional way of doing business where you can dress up sharp to create the first impression, doing it online is a bit different and easy. However, many people make a mistake at this stage, which costs them dearly.

Below is an email template to use. Please note that this is meant to create confidence to the supplier and to elicit more details about thier product.

No monthly subscription to watch TV
Live TV, movies, series and others all for free. No monthly subscription!
Hello {SUPPLIER NAME},
My name is {YOUR NAMES} from {YOUR COMPANY NAME}. Our owner asked me to contact your company about working together in a potential lucrative business venture. We’d like to introduce ourselves and express an interest in creating a profitable partnership between our two companies.
We are planning to purchase {THE EXACT PRODUCT NAME ON ALIBABA FOR THE SUPPLIER. NOTE DIFFERENT SUPPLIER HAVE DIFFERENT NAMES} ({THE EXACT LINK OF THE PRODUCT}) to add to our product line. After a lot of research, we feel that your company could be a great supplier of this product. We would like to get some more information, and we have a few questions.
1. May we get a sample of the product, and how much will you charge, including sending to our shipper with address {YOUR SHIPPER ADDRESS.} ?
2. How long will it take to receive the samples?
3. Can we pay for the samples via PayPal?
4. Can we brand the product with our label?
5. Can we change 200 of the product? (color, additions, changes, etc.)
6. What is the cost of this product per unit including sending to our shipper at{YOUR SHIPPER ADDRESS.}?
7. Do you accept escrow payments or PayPal for the full order?
8. How long does it take to manufacture once an order has been placed?
9. Does the product have {HERE YOU ASK FOR UNIQUE FEATURES YOU WANT THE PRODUCT TO HAVE OR FEATURES YOU ARE MOST INTERESTED IN MOSTLY BECAUSE THEY OFFER YOU A BETTER COMPETITIVE EDGE}?
10.{HERE YOU ASK FOR UNIQUE FEATURES YOU WANT THE PRODUCT TO HAVE OR FEATURES YOU ARE MOST INTERESTED IN MOSTLY BECAUSE THEY OFFER YOU A BETTER COMPETITIVE EDGE}?
I would be grateful if you would contact us with the answers to the above questions as well as your shipping and other policies we may need to know. Can we discuss a sample order of three pieces of the product?
We hope that we will be able to start a mutually beneficial relationship.
Thank you,
{YOUR NAME}
Purchasing Agent {YOUR COMPANY NAME}.

Note how this template makes an introduction of your business and show mutual benefit to the proposed partnership. Its good business ethics to show shared interests rather than showing your only selfish interests. Keep off suppliers who will not accept Paypal as a means of payment. Paypal has a refund policy if goods don’t meet your expectations and/or are very low quality. You just need to raise a dispute, and you will need to use this email and its responses to defend your case. Once Paypal establishes malice on the supplier, you will be refunded all your money, and this is something Chinese suppliers understand. So any supplier willing to accept Paypal shows they are ready to deliver to your expectations and high quality goods.

Make sure to be precise with the features you need in a product and ask for them each in a separate line. Also make sure the supplier responds to each of the features.

There will back and forth emails after the first contact, but make sure you have your questions answered categorically in a way there will not be a misunderstanding in future. Also, your negotiation prowess should kick in and negotiate for a good deal. If you are extreme on you negotiations, they will just ignore you. They get lots of request on a daily basis and they will not waste time negotiating with you.

Contacting suppliers and the responses usually takes time. The reason why we advise you contact several manufactures/suppliers at once. You will then filter again based on the responses. Next we will look into evaluating feedback and settling on the best.

Felix

Customer is our priority

Related News

Comments (1)

[…] already covered how to contact suppliers. We even saw the sample template email to use. Today we will evaluate the responses, and where applicable send follow up emails. The […]

submit comment